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Beertender – Winston-Salem, NC

We’re always on the lookout for awesomeness. Do you have it? If so then there may be a place for you on the Foothills team. Apply online using our Employment Application, or download our pdf version and send with your resume and cover letter to hr@foothillsbrewing.com. PLEASE NOTE: background check required for all positions.

Reports to: Tasting Room Manager
Department: Tasting Room

Position Summary: Greets customers; takes drink orders; educates customers on beer; gives tours; sets up and breaks down space; maintains cleanliness and organization of space; assists in events; communicates effectively and positively with team members

Position Responsibilities:

  • Greet guests enthusiastically upon their arrival and departure
  • Possess knowledge of beers being served to answer questions and provide helpful suggestions
  • Convey specials & promotions to guests
  • Take beer and N/A drink orders from guests
  • Check identification of guests to verify age requirements for purchase of alcohol and practice responsible alcohol service
  • Collect payments and operate cash registers for drinks and/or food served following company established cash handling policies and procedures for all transactions
  • Possess knowledge of brewing process and Foothills history and give tours of the brewery
  • Interact with guests to build loyalty and deliver awesome customer service
  • Maintain the overall cleanliness and organization of the tasting room
  • Ensure the tasting room is well stocked in the cooler spaces, merchandise area, and bathrooms
  • Execute the accurate and efficient completion of opening and closing procedures
  • Adhere to all company safety and sanitation policies and procedures
  • Other duties as required, i.e. assisting with events
  • Communicate effectively and positively with team members and ask for help when needed to achieve our desired results

Position Qualifications:
Required

  • A love of beer
  • A positive, outgoing attitude
  • An unwavering desire to learn and improve
  • Strong communication skills
  • Punctual and dependable
  • Self-driven and good at prioritizing time
  • Strong decision-making skills
  • Have a valid drivers’ license

Preferred

  • Passed Certified Beer Server Exam

Essential Physical Functions:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity

  • • Carrying • Writing • Bending • Stooping • Grasping
  • • Standing • Twisting • Sitting • Lifting • Walking
  • • Kneeling • Reaching overhead • Crouching
  • • Communicating with customers and co-workers • Using telephone

Physical Requirements

  • Lifting/pulling/pushing up to 55 pounds on occasion
  • Working on your feet for over 8 hours a day
  • Working with hazardous materials when cleaning
  • Must have depth perception and be able to distinguish basic colors

Visual/Audible Acuity Requirements

  • Must be able to see and hear clearly
  • Must be able to see less than 20” away and a distance of more than 20 feet
  • Must have use of side vision
  • Must be able to read and distinguish small print.

Key Competencies:

  • Service Orientation
  • Attention to detail
  • Judgment
  • Decision making

Foothills Brewing is an Equal Opportunity Employer.